Return & Return Policy
At Bidloom, we are dedicated to ensuring your satisfaction with every purchase. Please review our return and refund policy to understand the conditions under which returns are accepted and refunds are issued.
Eligibility for Returns
Eligibility for Returns
- Returns are accepted for items that are significantly different from their description or have been damaged during shipping.
- To be eligible for a return, you must notify us within 7 days of receiving the item.
- Contact our customer service team at [info@bidloom.com] with your order details and a description of the issue.
- Include photographs of any damage or discrepancies to support your claim.
- Upon approval of your return request, you will receive instructions on how to return the item.
- Items must be returned in their original packaging and in the condition they were received.
- Refunds are processed once the returned item has been received and inspected.
- Refunds will be issued to the original payment method used during the purchase.
- Please allow 5-10 business days for the refund to appear in your account.
- Custom or commissioned artworks are non-returnable unless they arrive damaged.
- Items sold “as-is” or marked as final sale are not eligible for return.
